Highway Survey Image

Highway assistance survey

The MassDOT Highway Division in partnership with MAPFRE sponsors the Highway Assistance Program, promoting highway safety and providing assistance to stranded motorists.

Refer back to the survey card provided by the Highway Assistance Program driver for time, date and route number information.

Time of Highway Assistance

Date of Highway Assistance

Highway Assistance Route Number

How long did you wait for the MAPFRE Highway Assistance Vehicle?

Was your driver professional, courteous and helpful?

Was your driver able to make your car operable?

Was a tow truck requested?

Overall, how would you rate this service?

If you are not currently insured by MAPFRE Insurance, would you like a representative to contact you?

Contact details
Full Name



Additional Comments:

May we use your comments for printed publications such as Press Releases and Testimonials?